FAQ

👉 You can sign up using your mobile number via OTP. Email login will be available soon.

👉 Please check your mobile number and OTP. If the issue continues, contact our support team.

👉 Go to “My Account” and edit your personal details easily.

👉 Delivery usually takes 3–7 business days depending on your location.

👉 You can track your order from “My Orders” section or via the tracking link shared on SMS/email.

👉 Yes, free delivery is available on selected products and offers.

👉 Refunds are processed within 5–7 business days after approval.

👉 Refunds are credited to your original payment method or wallet.

👉 We accept UPI, Debit/Credit Cards, Net Banking, Wallets, EMI, Pay Later, and Cash on Delivery (COD).

👉 Yes, all payments are secured with trusted payment gateways.

👉 Go to “My Orders”, select the product, and choose return request.

👉 Yes, we provide doorstep pickup for eligible products.

👉 Yes, you can cancel your order before it is shipped.

👉 Once shipped, cancellation may not be possible. You can request a return after delivery.

👉 Invite your friends using your referral link. When they sign up and place their first order, you earn rewards.

👉 Rewards are credited after the referred user completes their first successful order.

👉 ProfitCoins are reward points you earn on purchases and can use for discounts.

👉 You can apply ProfitCoins during checkout to get discounts.